Refund Policy

Refund Policy

www.teresascribbles.com
Effective Date: November 17, 2025

Thank you for supporting TeresaScribbles. This Refund Policy explains when refunds may be issued for subscriptions, digital products, and other services offered on this Site.

By making a purchase or subscribing, you agree to the terms outlined below.

1. General Policy

All sales made through this Site — including monthly or yearly subscriptions and digital content — are generally non-refundable.

This is because:

  • Subscriber content is delivered digitally and cannot be returned

  • Exclusive access begins immediately upon purchase

  • Pricing pays for ongoing creative content and maintenance

However, we will always work with our readers in good faith.
If you feel a refund is warranted, please contact us at:

📧 teresa.morrow2018@gmail.com

2. Subscriptions (Monthly & Yearly)

Subscription purchases (including renewals) are non-refundable, except in limited circumstances detailed below.

2.1 Cancellations

You may cancel your subscription at any time through your Subscriber Hub.

  • You will continue to have access until the end of your current billing cycle

  • You will not receive a refund for the remainder of the period

  • If you cancel a yearly subscription early, the same rule applies

2.2 Refund Exceptions

Refunds may be issued at our discretion in cases such as:

  • Duplicate purchases

  • Accidental double charges

  • Technical issues preventing access to subscriber content

  • Unintentional renewals (if reported within 48 hours)

We evaluate each request individually.

3. Digital Products

If digital downloads are offered now or in the future (e.g., PDFs, stories, guides, artwork):

Digital products are non-refundable once delivered, due to their intangible nature.

Refunds may only be considered if:

  • The file is corrupted or cannot be accessed

  • The customer received the wrong item

  • A technical error occurred during checkout

4. Technical Issues

If you experience technical problems accessing paid content:

  • Email us at teresa.morrow2018@gmail.com

  • Provide your name, purchase email, and a screenshot of the issue

We will:

  • Troubleshoot the issue

  • Restore access if possible

  • Issue a partial or full refund only if the problem cannot be resolved

5. Unauthorized Charges

If you believe your account or card was used without your permission:

  • Notify us immediately

  • Contact your bank or card provider

We will suspend access until the matter is resolved and may issue a refund if appropriate.

6. Chargebacks

Before initiating a chargeback through your bank:

💛 Please contact us first.
Most issues can be resolved quickly through communication.

Unauthorized or unjustified chargebacks may result in:

  • Suspension of your account

  • Denial of future purchases

This protects both your account and our ability to continue offering creative content.

7. Changes to This Policy

We may update this Refund Policy from time to time.
When modifications occur, we will update the Effective Date at the top of the page.

Continued use of the Site after updates indicates acceptance of the revised terms.

8. Contact Information

For questions or refund-related requests, contact:

Teresa Curtis-Morrow
📧 teresa.morrow2018@gmail.com

We are committed to treating every request with fairness and understanding.